Contact information
We’re here to help you shop with confidence and comfort. Whether you have a question about sizing, shipping, returns, product details, or your order status, the CozyPrintWear.store support team is ready to assist you.
Store Name
CozyPrintWear.store
Business Address
12625 Rue du Grand Pré
Québec, QC
Canada
Email Support
For the fastest support, please include your order number when contacting us about an existing order.
Phone Support
(705) 575-8564
Customer Support Topics
You may contact us for help with:
- Product information
- Hoodie or sweater sizing questions
- Order status
- Shipping and tracking
- Address updates
- Return requests
- Refund questions
- Damaged or incorrect items
- Exchange requests
- General store inquiries
Response Time
We aim to respond to customer inquiries as soon as possible. During busy periods, holidays, or promotional events, response times may be longer than usual.
To help us assist you faster, please provide clear details in your message.
Information to Include When Contacting Us
If your message is related to an order, please include:
- Your full name
- Your order number
- The email address used at checkout
- A clear description of your question or issue
- Photos, if the item is damaged, defective, or incorrect
Customer Care Statement
At CozyPrintWear.store, we believe cozy fashion should feel personal, expressive, and easy to enjoy. Our goal is to provide apparel that fits your everyday lifestyle while keeping your shopping experience simple and reliable.
If something does not feel right with your order, please contact us before leaving a review or starting a dispute. We will do our best to review your concern and offer a fair solution according to our store policies.